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You talk, mostly. I'll ask questions to understand the situation, and by the end I'll tell you honestly whether I think coaching would help and which programme would fit. If I don't think I'm the right person, I'll say so — that's a better outcome for both of us than selling you something that won't work.

It depends on what we're working on. Programmes are designed case by case after an assessment, and the scope and length are agreed with you in writing before anything starts. Nothing is open-ended by default.

Individual coaching starts at £95 a session, leadership coaching at £150, and team training days at £3,500. Full prices for every programme are listed on the booking page. The discovery call is free either way.

Coaching. The focus is forward-looking — performance, decisions, leadership, and the habits that support them. It's holistic, because work doesn't happen in isolation from the rest of your life, but it isn't clinical treatment. If something comes up that needs a different kind of professional, I'll say so.

No. I'm based in Poole, Dorset, and work with clients online across the UK. In-person sessions can be arranged, and team programmes are often better delivered on site.

Yes. I'm a member of the EMCC and work to the EMCC Global Code of Ethics, which sets clear standards on confidentiality. Where a programme is paid for by an employer, we agree at the outset exactly what does and doesn't get reported back.